Full NurseIO App Walkthrough

Displays upcoming shifts, notifications, and quick access to shift details.

Alerts about shifts that match your preferences.

Browse open shifts based on location, pay rate, facility type, and other filters.

Map View: Shows nearby available shifts visually.

List View: Displays shift details such as time, pay, facility name, and travel pay.

Tap a shift to view details, then Accept Shift to confirm.

Shows confirmed, pending, and completed shifts.

Access shift details, including:

Option to cancel a shift (subject to cancellation policy).

Tag by NurseIO is an NFC-based contactless timekeeping system used for clocking in and out.

If NFC isn’t available or the phone is out of GPS range, an override request may be required.

The shift details section provides the station location for scanning the Tag.

Early, late, or facility-approved extended clock-ins/outs will display appropriate notifications and payment adjustments.

Integrated with Branch for instant payments.

Breakdown of earnings, including shift rates and travel pay.

Option to view past payouts and track payment history.

Update Credentials: Upload required documents (e.g., license, CPR, TB test).

Set Preferences: Choose preferred shift types, locations, and availability.

Notification Settings: Enable or disable alerts for shift updates, payment notifications, and chat messages.

Help Tile: Access FAQs, troubleshooting guides, and support chat.

Intercom Chat Bubble: Direct messaging for real-time assistance.

Overview of active, scheduled, and unfilled shifts.

Quick access to facility analytics and performance metrics.

Post a Shift: Enter job details such as position, date/time, pay rate, and requirements.

View Shift Applications: Review HCPs who have applied or been assigned to shifts.

Modify or Cancel Shifts: Edit shift details or cancel within policy guidelines.

Arrival/Departure Notifications: Push and in-app alerts when an HCP arrives or leaves.

Shift Details: View HCP assigned, clock-in/out records, and work status.

Prefer HCPs: Mark top-performing HCPs for future shifts.

Block HCPs: Restrict underperforming HCPs from picking up shifts at the facility.

View Billing Reports: Track shift costs and payments made through NurseIO.

Export Data: Generate reports on shift history, HCP work hours, and payments.

Facility Manager Dashboard: Manage team members who can post and manage shifts.

Permissions: Assign roles with different levels of access (e.g., shift posting, financials).

Help Tile: Access guides on shift posting, HCP management, and billing inquiries.

Intercom Chat Bubble: Direct communication with NurseIO support.

User Impersonation: Troubleshoot issues by accessing contractor and facility accounts in read-only mode.

Audit Logs: Track user activity, shift changes, and admin actions.

Data & Reporting: Advanced insights on NurseIO platform usage.