The Menu Page in NurseIO serves as the central hub for facility users to manage their account, settings, and operational details. This guide helps NurseIO Admins understand what facilities can access from this area, so you can better support their questions and needs.
How Facility Users Access the Menu Page
Mobile App:
Facility users open the Menu by tapping the three horizontal lines in the top left corner of the app.
Web App:
Users click “My Account” at the top right of the screen when logged into the NurseIO website.
Menu Page Features & Functions
Facility users can:
Manage Profile Details:
Update the facility name, location, and other operational information.
Manage Facility Users:
View, add, or edit other facility users and set roles/permissions as needed.
Password Management:
Change their password securely within the menu settings.Profile Picture & Logout:
Add or update a profile photo and log out from the platform easily.
Request Support:
Use the Help/Support link to access assistance via chat.
Operational Tools Found in the Menu
Facility User Management:
Review roles, permissions, and security details for all user accounts tied to the facility.
Facility Details:
Edit operational details like name, address, and points of contact.
Invoices Section:
Download or review past invoices.
Generate invoice reports for review or record keeping.
Admin Tips for Supporting Facility Users
If a facility cannot find an option, confirm whether they’re using the mobile app or web view—some actions (like downloading invoices) are web-only.
For account or user access issues, verify their user permissions via the admin dashboard.
Encourage users to regularly update their contact and facility details for accuracy, especially when staffing needs or locations change.