Facility users in NurseIO can grant access to colleagues or staff members by adding them as additional users under the same facility profile. This article outlines the step-by-step process for both web and mobile platforms so NurseIO Admins can guide facilities through user access setup.
How to Add a Facility User
Web View Instructions (Facility User Perspective):
Log into the NurseIO profile using the facility account.
Navigate to 'My Account' from the top right of the dashboard.
Click 'Edit Facility Info'.
Select the 'Facility User' tab.
Click the 'Add Facility User' button.
Fill in all required fields, including:
Name
Email address
Role/Permission level
Click 'Submit' to complete the process.
Mobile App Instructions (Facility User Perspective):
cccv Open the NurseIO mobile app and log in.
Tap the menu icon (three horizontal lines) in the top left corner.
Select the 'Facility User' tab from the menu.
Tap the plus (+) button in the bottom-right corner of the screen.
Complete all required user information.
Tap 'Submit' to finalize the addition.
Admin Tips for Supporting Facility Users
If a user reports they can’t see the Facility User tab, verify they have appropriate permissions.
Ensure that the new user’s email address is not already registered in another facility profile.
Remind facilities that user permissions can be edited later from the same Facility User tab.
Adding additional users enhances collaboration and administrative efficiency across teams. Make sure facilities know this feature is available and easy to manage directly from their account.