How do I clock in and clock out using the NurseIO app, and how does it affect my payment?
The NurseIO app is equipped with a Tag-based timekeeping system for accurately clocking in and out during your shifts. It is essential to follow the correct procedures and understand how clocking actions impact your payment.
Clocking In
To clock in at the start of your shift:
Locate the designated Tag station at your facility. Check the Shift Details or consult facility staff if needed to find its location.
Open the NurseIO app and log in with your account credentials. Navigate to your scheduled shift.
Ensure your phone’s GPS/location services are enabled, as the app uses this to verify your location.
Tap the 'Clock In' button in the app. Hold your phone over the Tag station. Note that the clock-in feature will only activate when you are in the designated area.
Clocking Out
To clock out at the end of your shift:
Return to the same Tag station you used to clock in.
Open the NurseIO app, tap the 'Clock Out' button, and hold your phone over the Tag to finalize the process.
Lunch Breaks
The NurseIO app does not include a specific button to clock out for lunch. If a lunch break is mandated during your shift, the system will automatically deduct the required time from your total hours worked.
Payment Adjustments for Early or Late Clocking
Clocking In
Early arrivals: If you clock in before your scheduled start time, payment will begin at the scheduled time unless a facility manager adjusts it. Early arrivals outside of approval will not increase your pay.
Late arrivals: Payment starts from the actual clock-in time. Arriving late may reduce your total earnings.
Clocking Out
Early departures: Payment is calculated based on your actual clock-out time if you leave before the scheduled end of your shift.
Approved overtime: For staying late with approval, select 'Facility Approved Late Departure' during clock-out. Provide a reason in the app; the facility will review and approve any additional time, which is then adjusted in your payment. Adding a note helps facilitate faster approval.
Troubleshooting Tips
Always verify GPS/location services are enabled on your phone to avoid issues with clocking in.
Double-check the Tag station location if the app does not activate the 'Clock In' button.
By following these outlined steps and guidelines, you can ensure accurate timekeeping and compensation for your shifts in the NurseIO app.