NurseIO

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If you cancel a shift within 24 hours of its start time, your account will be suspended for 7 days.

Repeated cancellations after suspension may result in an indefinite suspension.

- If you cancel a shift within 24 hours of its start time, your account will be suspended for 7 days.
- Repeated cancellations after suspension may result in an indefinite suspension.

If you cancel a shift within 4 hours of its start time, your account will be suspended for 30 days.

More than one late cancellation in a calendar year will result in permanent removal from NurseIO.

- If you cancel a shift within 4 hours of its start time, your account will be suspended for 30 days.
- More than one late cancellation in a calendar year will result in permanent removal from NurseIO.

Cancellations and no-shows not only strain facilities but also take opportunities away from other clinicians and impact patient care.

For questions, refer to our FAQs or contact NurseIO support through the Help Tile in the app or the chat bubble on the web.

Adherence to the cancellation policy is essential to minimize disruptions for facilities, patients, and fellow clinicians.

NurseIO Cancellation Policy

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NurseIO Cancellation Policy

Cancellations

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