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Why was I charged a late cancellation?

Understanding Late Cancellation Charges in NurseIO

Written by Brittany Haddox

If you find yourself charged with a late cancellation fee in NurseIO:

  1. Review Contract Terms:

    • Carefully review the terms of your contract to understand the specific conditions and time frames for cancellations.

  2. Contact NurseIO Support:

    • If you have questions or believe the charge may be an error, use the chat bubble icon in the lower right on the web or the help tile in the app to contact NurseIO.

    • Provide all relevant details about the shift in question to facilitate a thorough review of the charge.

Note: Understanding your contract and communicating effectively are key to resolving any discrepancies in charges. The NurseIO team is there to assist and clarify any billing concerns you may have.

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