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I invited an HCP into a shift, someone else took it. Why?

Understanding Shift Allocation in NurseIO: Inviting HCPs

Written by Brittany Haddox

In NurseIO, when you invite a specific healthcare professional (HCP) to a shift, there's a time limit for them to accept the offer before it becomes public on the shift board. By default, this limit is set to 30 minutes, but you can adjust it. When creating a shift offer and selecting a professional, you can extend this waiting period by clicking on the option 'Wait 30 minutes before offering to the next HCP'. This allows you more control over the timeframe in which the invited HCP can respond.

TIP: It's important to understand the dynamics of shift allocation in NurseIO. Managing these settings effectively ensures smoother staffing operations and minimizes confusion in shift assignments.

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